Terms of use

1. Who we are and what these terms cover

Sprachtest Einbürgerung (the "Service") is operated by Artifio OÜ, Sepapaja 6, 15551 Tallinn, Estonia, registry code 14512956, [email protected] ("we", "us"). These terms govern your use of the website www.sprachtest-einbuergerung.com and the study app under /app/. By creating an account you accept them. How we handle personal data is explained in our privacy policy.

2. The Service

• The Service helps you prepare for the Berlin "Sprachtest zur Einbürgerung" (German, level B1) with practice tasks, model answers, tips, vocabulary lists, timed mock tests and AI features (feedback on writing and speaking, and a study assistant).
• It is an independent study tool. It is not connected to the Berlin Volkshochschulen, the State of Berlin, the LEA or any other authority. Information about the exam, registration and fees is provided with care, but official rules can change: always check the official sources.
• Results, scores and estimated points in the Service are for practice only. They are not official results, and we cannot guarantee that you pass the exam.

3. Your account

• You must be at least 16 years old to create an account.
• Give a valid email address and keep your password secret. An account is personal and may not be shared.
• You are responsible for activity in your account. Tell us immediately if you think someone else has access to it.
• You can stop using the Service at any time. To delete your account and data, write to [email protected] from the address of your account; see section 13.

4. Free and paid plans

Parts of the Service may be free, and other parts may require a paid subscription. The features of each plan, the price and the billing period are shown on our pricing page and at checkout. While the Service is in beta, features may be added, changed or removed.

5. Subscriptions and payment

• Polar is the seller. Paid plans are sold through Polar Software, Inc. ("Polar"), which acts as merchant of record and authorised reseller. When you buy a subscription, the purchase contract is concluded with Polar, and Polar's buyer terms apply to the payment. Polar processes the payment, charges any applicable VAT and sends the invoice. Your right to use the Service is governed by these terms.
• Price. The price shown at checkout applies, including VAT where applicable.
• Renewal. A subscription renews automatically at the end of each billing period (for example monthly or yearly) for the same period and price, until you cancel. You authorise Polar to charge your payment method at each renewal.
• Cancellation. You can cancel at any time in the subscription management linked in the app or in your Polar receipt, or by writing to us. The cancellation takes effect at the end of the current billing period; you keep access until then. Fees for periods that have already started are not refunded, except where the law requires it or section 6 applies.
• Price changes. We will tell you about a price change at least 30 days before it applies to your subscription. If you do not agree, you can cancel before the new price takes effect.
• Failed payments. If a payment fails and is not completed, access to paid features may end until payment is made.
• Billing questions. For invoices, payment methods and refunds you can contact Polar directly or write to us; we will help.

6. Right of withdrawal for consumers

If you are a consumer in the European Union, you have the right to withdraw from a subscription contract within 14 days without giving any reason. The withdrawal period ends 14 days after the day the contract was concluded.

To exercise the right of withdrawal, send a clear statement (for example an email) to Artifio OÜ, Sepapaja 6, 15551 Tallinn, Estonia, [email protected], or to Polar. You can use the model withdrawal form below, but you do not have to. It is enough to send your statement before the withdrawal period ends.

Effects of withdrawal. We will make sure that all payments received from you are refunded without undue delay and at the latest within 14 days of the day we receive your withdrawal, using the same means of payment you used, unless expressly agreed otherwise. You will not be charged any fees for this refund.

If you asked for the paid features to start during the withdrawal period, you pay an amount proportionate to what was provided until you told us that you withdraw, compared with the full scope of the contract.

7. AI features

• AI feedback, transcripts, estimated points and answers of the study assistant are generated automatically. They can be wrong or incomplete. Use them as practice help, not as an official assessment or legal advice.
• AI features have daily limits, which are shown in the app. We may change the limits, for example to prevent misuse.
• The study assistant only helps with German, the exam and the Service. Do not use it for other purposes.
• Do not enter sensitive information (such as health data or identity numbers) or personal data of other people. For personal questions in the speaking tasks you may use invented details.
• What you send to AI features is processed by our AI service providers as described in the privacy policy.

8. Acceptable use

You may not:

• use the Service in a way that breaks the law or the rights of others,
• access the Service automatically (bots, scrapers) or copy its content in bulk,
• get around usage limits, access controls or security measures, or interfere with the operation of the Service,
• resell, sublicense or otherwise make the Service or your account available to third parties,
• upload content that is unlawful, offensive or not your own to share.

If you seriously or repeatedly break these rules, we may suspend or close your account. We will tell you why, unless the law prevents it.

9. Your content and our content

• Your content. Texts, photos and recordings you create remain yours. You allow us to store and process them to provide the Service to you, including sending them to our AI providers for feedback. We do not publish them or use them for advertising.
• Our content. Exercises, model answers, explanations, tips, vocabulary lists, design and software of the Service are protected by copyright. You may use them for your own, non-commercial exam preparation. Any other use (copying, publishing, selling) requires our written permission. The official model test belongs to its publisher.

10. Availability and changes

We work to keep the Service available, but we cannot guarantee uninterrupted access. Maintenance, updates or problems with our providers can cause interruptions. We may develop the Service further and change features. If a change significantly reduces the paid features of your current subscription, you can cancel it and we will refund the unused part of the billing period.

11. Liability

• We are liable without limitation for damage caused intentionally or by gross negligence, for injury to life, body or health, and where liability cannot be excluded or limited under mandatory law, in particular product liability.
• For slight negligence we are only liable if we breach an essential contractual obligation (an obligation that makes proper performance of the contract possible and on which you may rely), and only for the typical damage that was foreseeable when the contract was concluded.
• Otherwise our liability is excluded. These limits also apply to our employees and agents.

12. Term and termination

• The user agreement runs for an indefinite period. You can end it at any time by asking us to delete your account. Cancel a paid subscription separately (section 5); deleting your account also ends the renewal.
• We can end the user agreement for a free account with 30 days' notice by email. Paid subscriptions continue until the end of the paid period.
• Either side can end the agreement immediately for good cause, for example a serious breach of these terms.

13. Deleting your account

Write to [email protected] from the email address of your account. We delete the account and its data within one month, as described in the privacy policy. Data that we must keep by law (for example invoices) is kept only for as long as required.

14. Changes to these terms

We may change these terms for valid reasons, for example new features, changes in the law or court decisions. We will tell you about changes by email or in the app at least 30 days before they take effect. If you do not agree, you can end the agreement before then. If you keep using the Service after the changes take effect, the new terms apply; we will point this out in the notice.

15. Governing law, language and contact

• These terms are governed by the laws of Estonia. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you can bring proceedings in the courts there.
• These terms are written in English, and the English version is binding. Translations into German and Turkish are provided for your convenience.
• If a provision of these terms is invalid, the remaining provisions stay in force.
• Questions about these terms: [email protected].